RETURN & EXCHANGE POLICY

Products are not refundable but may be exchanged for a similar product within 7 days of purchase.

To complete your exchange, we require a receipt or proof of purchase.

Sale items (if applicable):
Only regular priced items may be exchanged, unfortunately sale items are not exchangeable.

Exchanges (if applicable):
If you need to exchange an item for the same or a similar item, send us an email at info@bartramspa.com and send your item to: 108 Bartram Oaks Walk Dr, Suite 201, Saint Johns, FL, 32259, United States.

SHIPPING
To return your product, you should mail your product to: 108 Bartram Oaks Walk Dr, Suite 201, Saint Johns, FL, 32259, United States.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

For Customer Service, Please call us at 904.899.1234