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Frequently Asked Questions

Q: How far ahead should I make my appointment?
In order to guarantee the availability of your preferred time and service, we suggest making your appointment 1-2 weeks in advance.

Q: Do I have a choice between a male or female spa technician?

Please note your preference at the time you are making reservations. We cannot guarantee requests for male or female therapists, however we will make every attempt to honor your preference.

Q: Is there an age minimum for spa services?
Yes, spa services are designed for guests ages 18 years of age and over.

Q: How much prior to the appointment should I arrive?
15-20 minutes. Earlier if you wish to use the steam room or sauna.

Q: How long should I allot for each service?
The length of treatment will vary from service to service with 30-50 minutes being the average range.

Q: Are personal lockers provided?
Yes, attractive wooden lockers are provided for securing your clothes and valuables.

Q: Should I tip the spa technician upon completion of the service?
For your convenience, a service gratuity is automatically added. Any additional gratuity is at your discretion.

If you have additional questions, just give us a call at 904.899.1234.